Shipping policy
Whimsykel Shipping Policy
At Whimsykel LLC, we’re committed to getting your order to you as quickly and efficiently as possible. Please review the following information to better understand our shipping process.
Order Processing Times
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In-stock items are processed and shipped within 3–5 business days.
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Print-on-demand items ship within 5–7 business days after production.
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If an item is out of stock, we’ll notify you promptly with an estimated restock date or offer a suitable alternative.
Shipping Rates & Delivery Estimates
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Shipping rates and estimated delivery times will be shown at checkout, based on your location and selected shipping method.
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Delivery timeframes are estimates and may be affected by events outside of our control (e.g., weather, carrier delays, customs processing).
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Whimsykel LLC is not responsible for delivery delays caused by the shipping carrier.
International Shipping
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We proudly ship worldwide to most countries.
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Customs fees, taxes, and duties are the responsibility of the customer.
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We are not liable for any additional charges incurred during international shipping or customs clearance.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your shipment through the carrier’s website.
Lost or Damaged Packages
If you believe your package is lost or arrives damaged, please contact us immediately at creatives@whimsykel.com. We’ll work with the shipping carrier to resolve the issue as quickly as possible.
Returns & Exchanges
Please refer to our Return & Exchange Policy for full details on returns, exchanges, and eligibility.
Thank you for choosing Whimsykel!
If you have any questions, don’t hesitate to reach out to us at creatives@whimsykel.com.